instant withdrawal delayed by 2 days citing partner bank problem – i know that they bank with HDFC Bank and my account is also with HDFC Bank.
what’s more concerning is that the funds are not accessible at all – nether in my trading account. their customer service is just a voice bot, customer service head – waited for 10 minutes listening to “kindly hold the line” but no contact and even an email to the customer service head, compliance and CEO’s desk is not acknowledged. posted on their Twitter and it’s the same. just radio silence.
it’s been 7-8 years since I’ve had this account. even got to meet Raghu Kumar during one of the weekend workshops at their office. but, i think this is it for me. suggestions for a new broker?